I launched a Mantis server to track the launch and bugs of the Pacific Science Center ‘Wellbody Academy’ exhibit components. We were using Basecamp during development and production but it isn’t an easy way to track problems and launch issues. Basecamp thread turns into email thread turns into lost in your inbox thread.
After working with a variety of PM and tracker options – including a test install of RT – Mantis came out ahead. Mantis allows for multiple teams, team members and independents to be on one system. The system is easy to pickup and manage – the members of your team that are fans of Excel (and not webapps) will find some of their comforts as well. Oh yeh, it’s also open source and easily transferable to another server or backed up. Basecamp? Not so much.
Check it out at http://www.mantisbt.org.